Privacy Policy

This Privacy Policy explains how WMM Cleaning Services ("we," "us," or "our") collects, uses, and shares information when you visit our website or request a quote. By using the site or submitting a quote request, you agree to the practices described below.

What Data We Collect

We collect the following categories of information:

• Contact and quote form submissions. When you request a quote or contact us, we collect the information you provide, which typically includes your name, email address, phone number, property address, and details about the service you are requesting.
• Google Analytics 4 (GA4) analytics. We use GA4 to understand how visitors interact with our site. GA4 records pages visited, click events, referring source, device and browser type, and a truncated/anonymized IP address.
• Meta Ads pixel. Once our Meta Ads campaign launches, the Meta (Facebook) Pixel will be loaded on this site. The pixel records page views and certain custom events (such as quote form submissions or call-button clicks) so we can measure advertising performance.

We do not collect passwords, payment card numbers, or any other financial account credentials through this website.

How We Use Your Data

We use the information we collect for the following purposes:

• To respond to your quote requests and service inquiries.
• To improve site performance, content, and usability based on aggregated analytics.
• To deliver, target, and measure advertising on platforms such as Google Ads and Meta (Facebook/Instagram).
• To maintain the security and integrity of our website.

Third-Party Recipients

We share information with the following third parties for the purposes described above:

• Google LLC — Google Analytics 4 (site analytics) and, when applicable, Google Ads (advertising).
• Meta Platforms, Inc. — The Meta (Facebook) Pixel for ad delivery and measurement across Facebook and Instagram.
• Polsia Inc. — Our hosting and deployment infrastructure provider, which processes data on our behalf solely to operate this site.

We do not sell your personal information to unaffiliated third parties.

Data Retention

We retain quote and contact form submissions for as long as operationally necessary to fulfill your request, support our business operations, and comply with our legal obligations — typically up to two (2) years. Analytics data is retained according to the default retention windows of the platforms that collect it (GA4 defaults to 14 months of identifiable user data; Meta pixel data follows Meta's documented retention practices). We may shorten or extend these periods as needed to meet legal, accounting, or reporting requirements.

Your Rights

Depending on where you live, you may have some or all of the following rights with respect to your personal information:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your information.
• The right to opt out of the sale or sharing of your personal information (we do not sell data; the Meta Pixel may constitute "sharing" under California law, and you may opt out at any time).
• California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to limit use of sensitive personal information.
• EU and UK visitors have rights under the General Data Protection Regulation (GDPR) and the UK GDPR, including the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details in the next section. We will respond within the timeframes required by applicable law.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• WMM Cleaning Services
• Phone: (860) 983-9965
• Email: wmm-cleaning-services@polsia.app

We will do our best to respond promptly to every request.